📄 Privacy Policy, Cookie Policy & Refund Policy

Privacy Policy

TeachEase© – a product owned by Pegasus Consulting© (“we”, “us”, or “our”) operates https://app.teach-ease.com. We respect your privacy and are committed to protecting your personal data.

If you have any questions, please mail us at sales@teach-ease.com or write to us at:

J123 Ushas Apts, 16th Main, 4th Block, Jayanagar, Bangalore 560011

What data we collect

Depending on how you use our services (institution-managed users or direct B2C users), we may collect:

• Name, mobile number, email address
• Gender, date of birth
• Address details
• Login details (stored securely)
• Payment-related details (transaction ID, amount) via Razorpay
• Device and usage data (IP address, browser, pages visited)
• Cookies and similar tracking data
• We do not store your credit/debit card numbers.

How we collect data

• From institution admins who create user profiles.
• From users who directly buy subscriptions and sign up on our website.
• When users update their profile.
• Automatically through cookies and site usage.

Why we use data

• To provide, manage, and improve our services.
• Process payments securely.
• Communicate important updates.
• Comply with legal obligations.

We do not sell your data.

Sharing data

We may share data only with:

• Payment gateway (Razorpay)
• Service providers supporting hosting, analytics, or technical operations
• Government authorities if legally required

Such sharing is limited to what is needed to operate TeachEase safely and lawfully.

How we protect data

• Passwords are encrypted.
• Data stored on secure servers with virus protection running on all such servers.
• Access to your data is limited to authorized staff.

However, you are reminded that no online method is completely secure.

Your rights

As per Indian data protection law, you may:

• Request access, correction, or deletion of your data.
• Withdraw consent (if applicable).

For these requests, email: sales@teach-ease.com and we will service your request within 3 business days.

Updates to this policy

We may update this policy occasionally. Changes will appear here with a new "Last updated" date.

Cookie Policy

We use cookies to:

• Keep you logged in
• Analyze how our website is used
• Improve website speed and user experience
• Cookies do not give us access to your computer or personal files.
• You can disable cookies via your browser, but some site features may stop working properly.

Refund Policy

• All payments are final and non-refundable.
• Once a payment is made through Razorpay or other gateways, no refunds will be provided.

Please read these terms carefully before purchasing a subscription or proceeding further on our website. Continued usage of our website indicates your acceptance of these terms.

Contact Us

For privacy, data, or refund questions:

Email: sales@teach-ease.com
Address: J123 Ushas Apts, 16th Main, 4th Block, Jayanagar, Bangalore 560011